Contact Us

By , Content Writer Published Updated

Email [email protected] to report an error or ask about the site. We reply to most queries within 48 hours. For anything about your own grant application, contact SASSA directly on 0800 60 10 11 — this site cannot see, check or change any application.

How can I reach the site?

Email
[email protected]
Facebook
Message Muhammad Zaid on Facebook
Reply time
We reply to most queries within 48 hours.

What should I include when reporting an error?

  1. The page. Paste the address of the page, or its title.
  2. What is wrong. Quote the sentence or figure you believe is incorrect.
  3. The source, if you have one. A link to the SASSA page or gazette that shows the correct information speeds things up considerably.

Confirmed errors are fixed and the page's Updated date is moved, as described in the editorial policy.

Who do I contact about my own application?

This site is not SASSA

We cannot look up your status, fix a decline, release a payment or update your details. Only SASSA can. Use the official channels below, and never share your ID number, banking details or SMS codes with anyone else who claims they can help.

SASSA toll-free
0800 60 10 11
SRD portal
https://srd.sassa.gov.za
SASSA website
https://www.sassa.gov.za

What happens to messages you send?

Emails are read by Muhammad Zaid and used only to answer you or fix the page you reported. They are not shared, sold or added to any list. See the privacy policy.