The South African Social Security Agency (SASSA) runs one provincial office in each of the nine provinces. Pick your province below to find it, then call the toll-free line on 0800 60 10 11 to get the address and hours of your nearest local office. You only need an office for permanent grants, verification you cannot do online, or a problem the toll-free line could not solve. Social Relief of Distress (SRD) applications and appeals are done on the portal, not at an office.
| Province | Provincial office city | Address |
|---|---|---|
| Eastern Cape | East London | BKB Building, corner Fitzpatrick Road and Merino Road, Quigney, East London |
| Free State | Bloemfontein | Corner St Andrew Street and Aliwal Street, Bloemfontein |
| Gauteng | Johannesburg | Not printed here: SASSA's own and the government directory's listings differ. Call 0800 60 10 11 for the current address. |
| KwaZulu-Natal | Pietermaritzburg | 1 Bank Street, Pietermaritzburg |
| Limpopo | Polokwane | 43 Landros Mare Street, Polokwane |
| Mpumalanga | Mbombela (Nelspruit) | 18 Ferreira Street, Nelspruit |
| North West | Mahikeng | Not printed here: SASSA's own and the government directory's listings differ. Call 0800 60 10 11 for the current address. |
| Northern Cape | Kimberley | Permanent ("Perm") Building, 33 Du Toitspan Road, Kimberley |
| Western Cape | Cape Town | Golden Acre, Adderley Street, Cape Town |
A provincial office manages the grants for the whole province. The place you actually visit is usually a local service office or a pay point near you, so use the next section to find it before you travel.
Use only these official sources. SASSA does not charge to apply or to help you, and a social media page offering an "office number" or "agent" is not official. See the only official SASSA channels.
Never hand over your bank PIN or an OTP, in an office or anywhere else. SASSA does not ask for them.
For help choosing between the portal, the toll-free line and an office, see when to go to a SASSA office.
No. SRD applications, status checks, appeals, banking changes and phone-number changes are done on the official portal. Offices direct you to the portal for these.
No. The provincial office is the regional head office for the province. Most people use a local service office or a pay point. Call 0800 60 10 11 to find the one closest to you.
The addresses published by SASSA and by the government directory do not match for those two provinces. We would rather send you to the toll-free line for the current address than print one that may be wrong.
Yes. Call 0800 60 10 11 (Monday to Friday, 08:00–16:00) to confirm the address, the opening hours and the documents you need, so the trip is not wasted.
No. Applying for a grant and getting help are free. Anyone asking for payment to "speed up" a grant is not acting for SASSA.
Only through an official arrangement such as a procurator or an administrator. See collecting a grant for someone else.
Sources: SASSA's published regional contacts and the South African Government contact directory. Addresses last checked 3 October 2026. Spotted something out of date? Tell us and the page is corrected and re-dated.
Reviewed by Haris Shafique, Editorial reviewer against official SASSA sources on . How we check our facts