Approved
What it means: That month passed every check. A payment date appears beside it once SASSA places your payment in a batch.
What to do: Nothing, while a date shows. If no date appears after that month's pay run, see the guide below.
SASSA SRD Status Check 2026: R370 Payment Dates
Check your SRD status free on the official portal at srd.sassa.gov.za using your 13-digit ID number and the phone number you applied with. Each month has a separate assessment result: Approved, Pending, or Declined with a reason. The status shows the outcome of that month's assessment, and only an Approved status with a payment date means the grant is scheduled for payment.
Check your SRD status
Opens SASSA's official portal. Free. Secure The Grant is independent of SASSA and never asks for your ID number — you enter it on SASSA's site only.
Find the fix for your SRD status
Nothing is sent or saved.
Still stuck? Call SASSA free on 0800 60 10 11 (Monday to Friday, 08:00–16:00) with your ID number and the phone number you applied with ready.
Most recent pay run
September 2026 SRD R370 payment dates
WednesdaySeptember 2026
FridaySeptember 2026
Thursday 24 September is Heritage Day, a public holiday. No batches are paid on public holidays.
November 2026 dates have not been announced by SASSA yet. They are usually published a few days before the first batch.
Confirmed by SASSA on . View SASSA's announcement. Your own date shows beside your approved month on the portal.
How do I do a SASSA SRD status check?
Every method below is free and run by the South African Social Security Agency (SASSA). The portal is the most complete, because it shows every month and the reason for any decline. If you are not sure which to use, start with your situation.
Which channel should I use right now?
I have data and want the full picture
Use: SRD portal — srd.sassa.gov.za
The portal lists every month you applied for, the outcome, the reason for any decline and the payment date of approved months. No other channel shows all of that together.
The portal is slow, looping or showing an error
Use: WhatsApp — 082 601 0111
WhatsApp runs separately from the website, so it usually still answers when the portal is overloaded — most often in the last week of the month, when payments are released.
I have no data or airtime for the internet
Use: SMS — SMS to 32555
SMS and USSD work on any phone without data. They show your current status only, so use the portal later for the reason behind a decline.
I was declined and do not understand why
Use: Toll-free helpline — 0800 60 10 11
An agent can read out the exact reason for the month and tell you whether an appeal fits. Have your ID number ready.
I no longer have the phone number I applied with
Use: SASSA office — Your nearest SASSA office
Every digital channel checks the number SASSA holds. Update it on the portal if you can; if the old SIM is gone and the update fails, a SASSA office can verify you in person.
My status says Referred or identity verification failed
Use: SRD portal — srd.sassa.gov.za
Identity checks are cleared on the portal's verification page, not by checking your status again. Follow the identity verification guide linked below the table.
Step by step for each channel
- Official portal. Go to https://srd.sassa.gov.za/sc19/status, enter your ID number and the cellphone number registered with SASSA, and submit. Each month is listed with its status.
- WhatsApp. Send "Hi" to 082 601 0111, choose the SRD option from the menu and follow the prompts. You may be asked for a one-time PIN sent by SMS to your registered number.
- SMS. Send STATUS followed by your ID number to 32555 from the phone number you applied with. A reply gives your current status.
- USSD, no internet needed. Dial *134*7737# from your registered number and follow the menu. If the code replies "Service code not supported", the service is unavailable on your network at that moment. It is not a decision about your grant — use WhatsApp, SMS or the helpline instead.
- Toll-free line. Call 0800 60 10 11 (Monday to Friday, 08:00–16:00) with your ID and registered number ready.
- SASSA office. Visit with your ID if none of the digital methods work for you.
How do I find my SRD R370 payment date?
Check your SRD status. If a month shows "Approved", SASSA displays the payment date beside it once your payment has been placed in a batch. That is the date your R370 is scheduled to reach your bank account or be ready for collection. The pay-run dates listed below are when SASSA releases batches; your own date is the one beside your month.
Only these channels
Any other website, app or WhatsApp number offering to "check" your status either sends you to the portal above or is collecting your details. Never enter your ID number anywhere except the official portal, and never share a one-time PIN.
Which status-check channel is best?
They all read the same SASSA record, but they show different amounts of it and need different things from you. The portal is the only one that shows every month together with the full decline reason.
| Channel | How | Needs data | Registered number | Decline reason | Pay date |
|---|---|---|---|---|---|
| SRD portal | srd.sassa.gov.za | Yes | Yes, the number you applied with | Yes, the full wording for every month | Yes, beside an approved month |
| 082 601 0111 | Yes, very little | Yes — a one-time PIN is sent by SMS to that number | Yes, in short form | Yes, from the menu | |
| SMS | SMS to 32555 | No | Yes, send from that number | Current status only | Not always |
| USSD | Dial *134*7737# | No | Yes, dial from that number | Current status only | Not always |
| Toll-free helpline | 0800 60 10 11 | No | No — an agent verifies you by ID | Yes, explained by a person | Yes |
| SASSA office | Your nearest SASSA office | No | No — bring your ID | Yes, explained by a person | Yes |
SASSA SRD R370 payment dates 2026
SASSA pays the SRD grant in batches, usually over a few working days in the second half of the month, and announces each month's dates on its official Facebook page shortly before the first batch. We add a month here only after seeing that announcement, and link to it. Money is not paid on weekends or public holidays, and being inside a pay window does not mean your money has been sent: only an approved month with a date beside it on the portal is scheduled.
| Month | Payment dates | Status |
|---|---|---|
| September 2026 | 23 and 25 Sep · SASSA's announcement Thursday 24 September is Heritage Day, a public holiday. No batches are paid on public holidays. | Paid out |
| November 2026 | Not announced yet | Due this month |
| December 2026 | Not announced yet | Upcoming |
Sources: announcements on the official SASSA and Department of Social Development Facebook pages. No month is filled in from any other source.
Permanent grants — Older Persons, Disability and the children's grants — follow a separate fixed schedule at the start of each month. See every permanent grant payment date for 2026/27.
Is the SRD grant R350 or R370?
The SRD grant is R370 a month. It was R350 before it was raised, so searches for an "R350 status check" or "R350 payment dates" lead to the same grant, portal and pay runs shown above. A site offering a separate R350 check is not an official channel: only the portal and SASSA's own channels show your status.
What does each SRD status mean, and how do I fix it?
Each month is assessed on its own, so read the status beside the month you are asking about. Pick yours in the SRD helper at the top, or find it below.
Pending
What it means: The month's checks against Home Affairs, SARS, UIF, NSFAS and bank records are not finished.
What to do: Wait. Reapplying does not speed it up and can create a duplicate application.
Declined
What it means: That month failed one check. The reason is shown next to the status, and it applies to that month only.
What to do: If the reason is wrong, lodge a reconsideration within 90 days. If it is right, fix the cause so the next month passes.
Declined: alternative income source identified
What it means: Money of R624 or more reached a bank account linked to your ID that month. It is the most common decline reason.
What to do: Correct if you really had that income. If it was a once-off gift or someone else's money in your account, appeal and explain.
Declined: UIF registered
What it means: Department of Employment and Labour records show you as receiving Unemployment Insurance Fund (UIF) benefits, which cannot be held with SRD.
What to do: Correct while UIF is paid. If your UIF has ended, ask the Department for a status letter and appeal the month.
Declined: identity verification failed
What it means: Your details did not match the Department of Home Affairs record, or the online identity check was not completed.
What to do: Check your name and ID number match your ID document exactly, complete the identity check on the portal, then appeal the month.
Referred
What it means: Flagged for extra verification — usually identity, sometimes fraud screening.
What to do: Complete any verification link SASSA sends by SMS. If none arrives within a few days, call the toll-free line.
Bank details pending
What it means: The month is approved, but your bank account is still being verified with the bank.
What to do: Confirm on the portal that the account is active and in your own name.
Cancelled or suspended
What it means: The application was withdrawn or stopped.
What to do: If you did not cancel it, use the reinstate option on the portal.
Failed
What it means: A technical or data error, not a decision on your application.
What to do: Check the details you entered and try again later, or use WhatsApp or SMS instead.
No record found
What it means: The ID number and phone number entered do not match any application.
What to do: Use the exact phone number you applied with. If you changed numbers, update it on the portal first.
Reapplication required or application already active
What it means: Either SASSA needs a fresh application from you, or you tried to apply while an application already exists.
What to do: Reapply only if the portal tells you to. Otherwise check the existing application's status.
Declined months can be appealed on the official appeals page — work out your last day with the appeal deadline calculator; a cancelled application can be restored with the reinstate option.
Not a status wording but a problem, such as no money after your date, a face scan error or a code that never arrived? Open it below. The SRD helper at the top shows the same answers.
Approved, but no payment dateWait 3 to 5 working days, then check your banking details show verified.
What is happening: A date appears only once SASSA places your month in a batch and your bank account and identity are verified.
What to do now:
- Check again after 3 to 5 working days. Dates are assigned as batches are scheduled.
- On the banking-details page, the account must be active, in your name and verified.
- Finish any verification link SASSA sent by SMS. An open check keeps an approved month unpaid.
How long: Bank verification takes up to 7 working days, or 21 for a new application.
My payment date passed, but there is no moneyWait 3 working days after your date, then ask your bank about pending deposits.
What is happening: Funds usually reflect within 3 working days of your date, depending on your bank.
What to do now:
- Wait until 3 working days after your date have passed.
- Check that the bank and last digits on the portal's banking-details page match the account you are looking at.
- Ask your bank whether a deposit is pending.
The portal times out or shows an errorTry again early in the morning, or use WhatsApp, SMS or USSD instead.
What is happening: The portal is busiest at the start of the month and during the pay run. An error then is not a decision about your grant.
What to do now:
- Try again early in the morning, and do not refresh repeatedly.
- Use WhatsApp 082 601 0111 or SMS 32555. Both run separately from the website.
- No data? Dial *134*7737# from your registered number.
The face scan failed, or I see "Liveness Error"Stop retrying. Try once in daylight at a quiet time, then call SASSA.
What is happening: The face scan did not finish, so treat identity verification as not completed. An open verification keeps an approved month unpaid.
What to do now:
- Do not keep retrying. Attempts are limited, then the portal shows Reverification Not Allowed.
- Try once more in daylight, face fully in the frame, camera allowed in your browser, on a steady connection at a quiet time.
- Still failing? Visit a SASSA office with your ID.
How long: Results take 48 hours to 21 working days after a successful scan.
No OTP arrived, or I lost my phone numberUpdate your number on the portal. If that fails, visit a SASSA office.
What is happening: Status checks and changes only work with the phone number SASSA holds, and the one-time PIN is sent to it.
What to do now:
- Check that the number on your application has signal and is not full.
- Lost it? Change it on the portal first.
- If the update fails, a SASSA office can verify you in person. Never share your OTP.
I need to check or fix my banking detailsOpen the banking page and confirm your current option if it shows verified.
What is happening: The account must be active and in your own name. SASSA verifies new details with the bank before using them.
What to do now:
- Open the banking-details page. If the current option shows verified, press confirm current payment option.
- Capture new details only if the ones shown are wrong, and submit once. Each submission restarts verification.
- Seeing "Invalid bank details" on a number update? Select the bank last saved on your application.
How long: Up to 7 working days for a change, or 21 for a new application.
I got more than one R370 on the same dayMatch each R370 credit to the date beside an approved month.
What is happening: SRD is paid one month at a time, so several credits can mean several months were released together.
What to do now:
- Note the payment date beside each approved month on the portal.
- Match each date to a R370 credit on your bank statement.
- A credit with no matching month? Call 0800 60 10 11 with your ID and bank statement.
The till says "not enough balance"Check your status for a date. If it passed 3 working days ago, report it.
What is happening: No grant money was in the account at that moment, usually because the payment is not deposited yet. It does not mean your grant stopped.
What to do now:
- Check your status for a payment date.
- Wait until that date has passed, then try again.
- Still empty after 3 working days? Report it to SASSA.
My month was declined and I want to appealLodge it within 90 days on the official appeals page.
What is happening: A decline applies to one month only. If the reason is wrong, appeal that month on the official appeals page.
What to do now:
- Open the month on the appeals page to see the decline reason.
- Work out your last day with the appeal deadline calculator.
- Choose the declined month and the reason shown. Each month can be appealed once.
How long: The appeal window is 90 days.
Someone asked for my OTP, PIN or ID numberStop replying, check your banking details on the portal and report it.
What is happening: SASSA never asks for your PIN, and the OTP lets someone change your banking details. Anyone who asks is not SASSA.
What to do now:
- Stop replying and do not open the links they sent.
- Shared an OTP? Check your banking details and phone number on the official portal now.
- Report it to SASSA on 0800 60 10 11 or to the fraud line on 0800 701 701.
Why is the SASSA status check not working?
The portal is busiest at the start of the month and during the SRD pay run in the second half of the month, and it can time out or show an error then. Try again early in the morning or outside those days, or use WhatsApp or SMS, which run separately from the website. A "Failed" or blank result during heavy traffic is not a decision about your grant, and refreshing repeatedly usually makes the wait longer.
SRD grant at a glance
- Monthly amount
- R370 SRD regulations
- Income limit
- Below R624 a month, from any source SRD regulations
- Who can apply
- Adults aged 18 to 59 living in South Africa, with a South African ID, refugee status or a valid permit SRD regulations
- Funded until
- 31 March 2027 2026 Budget
- Appeal window
- 90 days from a declined month SRD regulations
- Apply and check status
- srd.sassa.gov.za — free SASSA
- SASSA toll-free line
- 0800 60 10 11 SASSA
Checked against official sources, August 2026. This site is an independent information platform and is not affiliated with SASSA or any South African government department.
Common questions
How do I do a SASSA SRD status check?
Go to srd.sassa.gov.za and enter your 13-digit ID number and the phone number you applied with. You can also use WhatsApp 082 601 0111, SMS to 32555, USSD *134*7737# or the toll-free line 0800 60 10 11. Every official channel is free.
When is the next SRD R370 payment date?
SASSA has not announced the November 2026 SRD dates yet. They are usually published a few days before the first batch. The most recent confirmed run was September 2026: 23 and 25 Sep.
Is the SRD grant R350 or R370?
It is R370 a month. R350 was the earlier amount; the same SRD portal and pay runs apply.
Why is my status Approved but I have no payment date?
Approval and payment are separate steps. A date appears once SASSA places your month in a batch and your bank account and identity are verified. Check again after 3 to 5 working days, then see approved but no payment date.
Why is the SASSA status check not working?
The portal is busiest at the start of the month and during the pay run. Try early in the morning, or use WhatsApp, SMS or USSD, which run separately from the website. An error or blank result is not a decision about your grant.
Is it free to check my SRD status?
Yes. Every official channel — the portal, WhatsApp, SMS, USSD, the toll-free line and SASSA offices — is free. Anyone charging a fee is a scammer.
Why is my payment date different from my friend's?
Because you are in different payment batches. SASSA assigns batches; they are not chosen, they are not based on your ID number, and nothing you do on the portal moves you between them.
The pay run has started. Why is there no money yet?
The pay-run dates are when SASSA releases batches, not a promise for every applicant. Your money is scheduled only when your own approved month shows a date. Funds usually reflect within 3 working days of that date, depending on your bank; ask your bank first, then call the helpline.
How long does Pending take?
Until that month's checks finish. There is no fixed time. Reapplying does not shorten it.
Can I check a family member's status, or if I lost my phone number?
A family member's status can be checked only with their permission, on their own phone, and never on a website that is not srd.sassa.gov.za. If you lost the phone number you applied with, update it on the SRD portal first; if that fails, a SASSA office can verify you in person.
Sources: srd.sassa.gov.za; SASSA SRD channels; SASSA and Department of Social Development pay-run announcements; SRD regulations under the Social Assistance Act 13 of 2004. Channels and figures last verified August 2026. Spotted something out of date? Tell us and the page is corrected and re-dated.
Reviewed by Haris Shafique, Editorial reviewer against official SASSA sources on . How we check our facts